BBB Suggests Careful Research Into Auto Repair Facilities
Even if you yourself are not an experienced automobile mechanic, there are certain things you can do to protect yourself following a vehicular accident. It can be difficult to find a repair facility you can trust and that you know is giving you a fair shake, but the Better Business Bureau is offering a series of tips designed to key you in on how to best protect your interests.
First, look into what’s offered by your vehicle’s warranty. If that warranty has not yet expired, then the manufacturer will have instructions that guide you to an authorized dealer. Following these instructions ensure that you don’t have to get stuck with the bill.
Perhaps one of the most important things you can do is ask questions. This starts with verifying which shops have certification, and asking potential repair facilities if they have specialists equipped to deal with your specific issue. Once you do take your vehicle in, don’t be afraid to keep a dialogue open between yourself and the mechanics. Ask them to explain the types of repairs being conducted, as well as to provide an estimate of what it might cost. Let them know how to reach you, and don’t authorize additional work before you’ve had a chance to have any newfound issues explained.
Lastly, get guarantees put down on paper along with documentation of every piece of work completed. An itemized repair bill can protect you should something go wrong with a specific component.