Hyundai to Mount Service Campaign to Address Sonata Steering

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News sources report, Hyundai plans to launch a customer service campaign to address reports of a steering issue in the 2011 Sonata.

The initiative covers Sonata models built from September 2010 through May 2011 that have 18-inch wheels, including the SE and Limited models. The base Sonata comes with 17-inch wheels. The South Korean automaker is quick to state that the campaign is not recall, simply an effort to address complaints about the vehicle’s tracking made by owners and some groups including Consumer Reports, who say they’ve experienced pulling while driving the mid-size.

It is uncertain how many cars are fall into the complaint group. Hyundai reports that of the 206,000 Sonatas sold between September 1, 2010 and April 20, 2011 approximately 41,000 vehicles are in the suspect populations. Of those, the carmaker says, only small percentage will need to be serviced through the campaign.

During the next few weeks, owners will be notified of the campaign and will have the option to bring their vehicle into a dealer where the car’s suspension system will be inspected, and if necessary, new struts will be installed.

I hope that drivers who have experienced pulling with their 2011 Sonata have been able to avoid and accident and injury. As a Fresno personal injury lawyer, I encourage vehicle owners who are experiencing the tracking issue to have their car inspected once they are notified of the campaign.